To create an account, click on the "Register" link on the login page. You'll need to provide your personal information, residential address, and financial details. Make sure you have all required documents ready before starting the registration process.
Click on "Forgot Password" on the login page. Enter your email address and you'll receive a password reset link. Follow the instructions in the email to create a new password. Make sure to check your spam folder if you don't see the email.
Required documents typically include: valid ID, proof of residence, income documentation, and employment verification. The specific documents may vary based on your loan type. You'll see the exact requirements during the registration process.
The typical application process takes 5-7 business days. However, this may vary depending on document verification and credit investigation. You can track your application status in your dashboard.
Loan amounts vary based on your income and creditworthiness. Our loans range from ₱10,000 to ₱500,000. The maximum amount you can borrow will be determined during the pre-approval process based on your financial profile.
Interest rates are competitive and depend on loan type, amount, and term. You can view current interest rates by clicking "View Interest Rates" in the admin dashboard. Rates are applied based on your credit profile and risk assessment.
Yes, we use industry-standard encryption and security measures to protect your personal information. All data is stored securely and we comply with data privacy regulations. Your information is never shared with third parties without your consent.
Yes, early repayment is allowed without penalties. You can make additional payments at any time to reduce your loan balance and save on interest. Contact our support team for details on early payment procedures.
If your application is rejected, you'll receive a notification explaining the reason. You can review the feedback and address any issues, then reapply after 30 days. Our support team is available to help you understand the decision and improve your application.
You can contact our support team via email at cycloancldd@gmail.com or by phone at 0981-303-8698. Our business hours are Monday to Friday, 9:00 AM to 5:00 PM. For urgent concerns, please use the phone number provided.
